West Indies Vacation Rentals Property Management

We manage over 160 properties in Puerto Rico. All of our properties are expertly maintained and marketed. With West Indies, you can rest assured that our property is generating as much revenue as possible and being kept in excellent conditions. Plus, you can trust that your guests will receive top-notch service from the moment they inquire about your property until the day they check out.

What we do

Generate the highest possible revenue for our Property Owners while providing a completely hands-off experience—all of this at the most competitive management prices in the market.

How we do it

  • + Professional and customized marketing
  • + Responsive 7 day a week vacation planning
  • + Impeccable housekeeping
  • + Dedicated on-site staff
  • + Continuous and intelligent investment in the property and guest experience.

The Guest Experience

West Indies has Vacation Planning staff working 7 days a week to ensure all inquiries are tended to quickly and converted into bookings. Guests will feel welcome from the moment they ask us about the property.

Expertly Trained Reservations Desk

  • + 100% response rate to all inquiries
  • + Selecting the ideal property
  • + Coordinating customized multi-property itineraries
  • + Dining recommendation
  • + Coordinating provisioning
  • + Tour and event recommendations

Guest Service

  • + Coordinate successful check-in and check-out
  • + Tend to any maintenance issues that may arise during a guest’s stay
  • + Ensure all properties are maintained in perfect condition
  • + Help guests with any requests they may have during their stay

5 Start Housekeeping

  • + West Indies housekeeping staff is available 7 days a week
  • + West Indies provides 5-star quality towels and linens for all guest stays
  • + Towels and linens are cleaned off-site to ensure a quick cleaning turnaround
  • + Bath amenities are refilled after every stay
  • + Disposables such as towels, toilet paper, and garbage bags are refilled after every stay

Where We Manage Properties

The Owner Experience

Generate the highest possible revenue for our Property Owners while providing a completely hands-off experience.

Property Management

  • + Properties inspected constantly
  • + Routine and emergency maintenance is handled by us
  • + Property improvements can also be handled by us

Revenue Management

  • + We have the latest databases and revenue management tools to ensure your property is generating as much revenue as possible
  • + Pricing is revised constantly by our staff

Accounting and Taxes

  • + Simple and clear owner statements
  • + All receipts are sent and stored for tax purposes
  • + Room tax is collected by us and sent directly to the Department of Tourism

If you are interested in hearing more about our Property Management services, please leave your contact information below and we will get back to you as soon as possible. Please include any questions you may have, as well as the location of the property and the number of bedrooms and bathrooms.

You may also send an email to propertymanagement@staywestindies.com.

We hope to hear from you soon!