Property Management

We manage over 170 properties in Puerto Rico. All of our properties are expertly maintained and marketed. With West Indies, you can rest assured that our property is generating as much revenue as possible and being kept in excellent conditions.

Plus, you can trust that your guests will receive top-notch service from the moment they inquire about your property until the day they check out.

The Guest Experience

Expertly Trained Reservations Desk

Guest Service

5-Star Housekeeping

West Indies has Vacation Planning staff working 7 days a week to ensure all inquiries are tended to quickly and converted into bookings. Guests will feel welcome from the moment they ask us about the property.

• 100% response rate to all inquiries
• Selecting the ideal property
• Coordinating customized multi-property itineraries
• Dining recommendation
• Coordinating provisioning
• Tour and event recommendations

• Coordinate successful check-in and check-out
• Tend to any maintenance issues that may arise during a guest’s stay
• Ensure all properties are maintained in perfect condition
• Help guests with any requests they may have during their stay

• West Indies housekeeping staff is available 7 days a week
• West Indies provides 5-star quality towels and linens for all guest stays
• Towels and linens are cleaned off-site to ensure a quick cleaning turnaround
• Bath amenities are refilled after every stay
• Disposables such as towels, toilet paper, and garbage bags are refilled after every stay

What We Do

How We Do It

Generate the highest possible revenue for our Property Owners while providing a completely hands-off experience—all of this at the most competitive management prices in the market.

• Professional and customized marketing
• Responsive 7 day a week vacation planning
• Impeccable housekeeping
• Dedicated on-site staff
• Continuous and intelligent investment in the property and guest experience.